Frequently asked questions
We have the answer for your questions
  • No app needs to be installed or started to read the Hallotag sticker.
  • The Hallotag sticker cannot be duplicated by simply photo copying it.
  • The Hallotag sticker can be “privatized/encrypted” and played only by the person for whom the sticker is intended.
  • Optical scanning technologies cannot read the scan area anymore due to e.g. dirt, scratches or vandalism.
  • The Hallotag sticker can be graphically designed with impressive designs, depending on the customer’s wishes.
  • Data can be stored directly on the Hallotag sticker.

NO, the app can be “downloaded” for free from the App Store without entering registration data.

YES, practically all Android smart phones support NFC. Android devices are delivered with an activated NFC interface by default. You can activate or deactivate the interface in the settings. On iPhone models, the NFC interface is activated by default from iPhone 7 onwards and cannot be deactivated. For older iPhone models (7,8,X), please install the Hallotag app and start the VIEW function to scan the sticker. For newer iPhone models (Xs, 11, 12,…), no app is necessary to play the sticker.

Yes, due to security reasons the sticker needs to be authenticated within the Hallotag system.

The sticker can currently be recorded with 6 pictures, 1 video, 1 audio and with a text message.

When designing the sticker, you have the option of replacing selected multi-media elements with new ones. Once the sticker has been designed with the final elements and you press the “FINISH” button, no more changes are possible.

YES, the sticker can be recorded in encrypted form for a very specific person using the “PRIVATE” function, so that only this specific person can play the sticker. The function “PRIVATE” can be found in the menu on the top right corner ? when designing the sticker.

YES, except on metallic surfaces.

YES, you can use the “REPLY” function to reply directly to the “designer of the sticker” and thank them for their kind wishes.

On iPhone models, the scanning point is located on the upper edge of the back of the phone. On Samsung devices, the scanning point is located on the top edge or in the middle area of the back of the phone, depending on the model. On Huawei devices, the scanning point is located on the upper left edge of the back of the phone.

You should place the mobile phone scan point at a distance of max. 1 cm over the sticker.

Yes, either you use elements from the gallery or the elements are recorded live when the sticker is played using the app.

The stickers are available at selected stores and in our webshop (www.hallotag.com)

In Austria with the help of Austrian social institutions. We focus on local value creation.


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